"With all sincerity -- I really appreciate our
longstanding excellent relationship. You and your
company are always there when we need you, and always
able to do what we need. If I can ever help you by being
a good reference to your prospective clients, don't
hesitate to give my name and phone number. I will be
happy to talk with them and tell them the same thing.
Rogers, Mantese & Associates, P.C.
"You folks are just FABULOUS!!! I love you all. Every
time I have an "issue", I call and someone is always
ready and able to help. Rick, Joanne, Ken and the "tech
angel" who showed up yesterday to hook up my
scanner....you're all wonderful. (sorry, I forgot your
name "tech angel"). You are all so knowledgeable and
friendly. What a team you are. Keep up the good work and
have a good day!!!"
Law Offices of Ronald M. Bookholder
"Glad you got my email. I told you before and I will
tell you again, I rest more easily since we found you.
There are so many little glitches for lack of a better
term with all these programs working together, just
knowing you are up on all this stuff and better yet
knowing you can find the answers to these things allows
me to not have to worry."
Meklir Nolish & Freedman, P.C.
"The reason people call you back is you make a very good
impression. That is good. However what has impressed me
most about you is your follow-up and attention to your
clients. You do a great job. I have never heard a bad
thing about BOLD. That is why I have no problem dropping
your name whenever I can. BOLD stands head and shoulders
above every other company that I have come in contact
with. You should be very proud of what you have built. I
say this because you deserve credit for your effort."
"BOLD Technologies is the name I recommend when it comes
to Law Office Automation."
John Reed, Esq.
...Kind and Helpful
...Went way above and beyond
...Whatever you're paying him isn't enough
...He represents your company well"
Larry Nehas Offices
"We are currently in the process of talking withour our
Detroit Tech to see when is a good time for him to meet
with you guys at one of our branches. I have to say,
from all of the companies we have talked with, you guys
have been the most impressive by far. Kudos. I'll be in
touch. Thanks for your help."
"I wanted to write a letter to you to express my sincere
gratitude for the services your firm has performed for
us over the years. The service that was provided was
consistently excellent and much appreciated. Scott is
well regarded by all the staff and his knowledge and
opinions were certainly respected by me. I have felt
that your employees were always looking out for our best
interest. Through the transition Scott was helpful and
willing to share whatever knowledge he had available. I
believe this was the biggest reason that we have been
running strong with minimal problems. He has
consistently held himself and others in his area of
influence (ie CTS) to a high standard. I wish some of
our other providers ("CTS") had the same view on quality
The rest of your available staff, and Joanne in
particular, have held themselves to the same standards.
It is a testiment to you to be able to draw such
competent and hard working people to your staff. I trust
that you appreciate them as much as I do. I know from my
dealings with finding staff that people like these are
very hard to come by."
Executive Director, Macomb County Bar Association